Background
Hardcase International, based in Chesterfield, is a world-leading manufacturer of rigid, protective cases for drums and percussion instruments. Trusted by artists and retailers in over 40 countries, Hardcase ensures top-tier protection for musical gear worldwide.
PPUK's outdated IT infrastructure was hampering productivity due to speed, performance, and reliability issues, affecting their ambitious growth, digitalisation, and eco-friendly plans.
The Challenge
In 2017, following a management buyout by Sales Manager Dave Eyre and his wife Annie, Hardcase sought an IT solutions provider that could deliver maximum reliability, speed, and efficiency. They required a scalable platform capable of supporting the company’s future growth as they expanded their reach globally.
Why Addooco?
Addooco was introduced to Hardcase by Andrew McDaid from Mitchells Accountants, who had helped with the management buyout and was already familiar with Addooco's services. After evaluating several IT providers, Hardcase chose Addooco due to their well-aligned values and their ability to offer a comprehensive solution to meet all of Hardcase’s IT needs.
The Solution
Addooco provided Hardcase with their full suite of managed services via Addooco Complete and it's Clear Skies platform. This included: – Hosted Cloud Servers with Clear Skies Cloud– Voice through Clear Skies Comms– Office 365, Backup and Disaster Recovery via Addooco Works– Fibre connectivity through Addooco Grid– Ongoing tech support with the Addooco Tech Team The implementation schedule was designed to ensure a smooth transition from Hardcase’s existing system, and within a few weeks, the company was up and running on the new platform. After a successful three-year term, Hardcase extended their agreement with Addooco in 2021.
The Benefit
Enhanced performance, improved system reliability and speed. The Addooco Clear Skies platform provides the flexibility to grow as the business expands. Ongoing IT support via the Tech Team ensures minimal downtime and swift resolution of any issues.